684ph | Privacy Policy

1. Information We Collect

When you register and use 684ph, we collect different types of information depending on how you interact with our platform. Here is a clear breakdown of what we gather:

Personal Identification Data

This includes your full name, date of birth, nationality, government-issued ID details, and residential address. We collect this to verify your identity and comply with applicable regulations, including age verification to ensure all users are 21 years old or above.

Contact Information

Your email address and mobile number are required during registration. These are used for account notifications, OTP delivery, promotional updates (where you have opted in), and customer support communication.

Financial Information

To process deposits and withdrawals in Philippine Peso (PHP), we collect payment-related details such as your bank account name or e-wallet account reference (e.g., GCash or Maya account name). We do not store complete banking credentials on our servers.

Device & Usage Data

We automatically collect technical data like your IP address, browser type, device model, and session activity. This helps us detect unusual behaviour, prevent fraud, and improve the overall experience on our platform.

Communication Records

Any messages you send to our customer support team — whether through live chat or email — are stored to maintain accurate service records and improve support quality.

2. How We Use Your Information

The data we collect is used strictly for the following purposes:

We only use your data for the purposes listed above. We do not use your personal information for automated profiling that produces legal or similarly significant effects on you without your knowledge.

3. Sharing Your Information

684ph does not sell or trade your personal data. There are limited situations where we may share your information with trusted third parties:

• Payment processors and e-wallet service providers — only the minimum information required to complete your PHP transaction is passed to them.
• Identity verification services — to validate government-issued IDs during KYC checks.
• Technology and hosting providers — companies that help us operate our platform securely, under strict data processing agreements.
• Legal authorities — if required by applicable law or a valid legal order, we may disclose necessary information to relevant government bodies or law enforcement.

All third-party partners we work with are required to maintain the confidentiality of your data and use it only for the specific service they are providing. We do not allow them to use your data for their own marketing purposes.

4. Data Storage and Security

We take the protection of your personal information seriously. Here is how we keep your data safe:

SSL Encryption

All data transmitted between your device and 684ph servers is protected using SSL (Secure Sockets Layer) encryption. This ensures that any information you send — from login credentials to payment details — cannot be intercepted in transit.

Secure Server Infrastructure

Your data is stored on servers with restricted physical and digital access. Firewall protection, intrusion detection, and regular security audits are part of our standard infrastructure practices.

Data Retention

We retain your personal data for as long as your account is active and for a reasonable period thereafter, as may be required for legal, compliance, or dispute resolution purposes. Once data is no longer needed, it is securely deleted or anonymised.

Breach Response

In the unlikely event of a data breach that may affect your rights and freedoms, we will notify affected users in a timely manner and take immediate steps to contain and remediate the situation.

5. Your Rights as a User

As a 684ph user based in the Philippines, you have the following rights with respect to your personal data:

• Right to Access — You may request a copy of the personal data we hold about you at any time.
• Right to Correction — If any of your information is inaccurate or outdated, you can ask us to update it.
• Right to Deletion — Subject to legal and contractual requirements, you can request the deletion of your personal data by closing your account.
• Right to Object — You can opt out of receiving promotional communications at any time by contacting our support team or using the unsubscribe option in our emails.
• Right to Data Portability — Upon request, we can provide your data in a structured, machine-readable format where technically feasible.

To exercise any of these rights, please reach out to our support team using the contact details provided below. We aim to respond to all verified requests within a reasonable timeframe.

6. Cookies and Tracking

684ph uses cookies and similar tracking technologies to improve your browsing experience on our platform. Cookies are small text files stored on your device that help us:

• Keep you logged in during your session
• Remember your preferences and settings
• Analyse traffic patterns and platform usage
• Detect and prevent fraudulent activity

You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of some features on our platform, such as staying logged in or accessing personalised content.

We do not use third-party advertising cookies or allow external ad networks to track your behaviour on 684ph for retargeting purposes.

7. Applicable Jurisdiction

This Privacy Policy is written to reflect the data privacy expectations of users in the Philippines. All data handling practices described here are intended to be consistent with applicable Philippine data protection law.

By using our platform, you acknowledge that your information may be processed and stored in secure data centres that may be located outside the Philippines. In all cases, we ensure that equivalent data protection standards are maintained regardless of where the data is processed.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make significant changes, we will notify registered users via email or a prominent notice on the platform.

The "Last updated" date at the top of this page always reflects the most recent revision. We encourage you to review this policy periodically so you stay informed about how we protect your data.

Continued use of the 684ph platform after any changes to this policy constitutes your acceptance of the updated terms.